PT KOMATSU MARKETING AND SUPPORT INDONESIA

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PT KOMATSU MARKETING AND SUPPORT INDONESIA Employees

Dicha Gilang

Parts Strategic Planning and Market Research

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Dhiki Adimijaya

Parts Customer Support

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Mohamad Algifari

Accounting Officer

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Sigit Abrian

Marketing Senior Supervisor

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PT KOMATSU MARKETING AND SUPPORT INDONESIA Details

As face support/contact for Komatsu brand products in Indonesia:1.Marketing: To liaise for expanding market share of Komatsu Equipment2. Service : After Sales Services (Product and Customer Support) a. Analyze Strategy by Preventive Maintenance b. Warranty Claim c. Quality Improvement d. Technical Support e. Proactive maintenance based on IT (VHMS: Vehicle Health Monitoring System by Trend Line, & KOMTRAX: Komatsu Tracking System: Fuel Consumption, Error Code)3. Parts : a. Importing and whole sales of Spare Parts for Komatsu Equipment b. Keeping Stock of Spare Parts for Better Customer Satisfaction c. Consolidated Inventory Control d. Optimize Logistic operation

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