Consumer Services - Bekasi, West Java, Indonesia
PT. Service Mandiri Indonesia, one of professional consultant service, Company's focus on how to contribute to service area in scope-of individual, public, private and corporation that will to build service center/customer care and to improve organization service's performance. The company position is to give assistance and consultation as needed by the users. We assist to :• Service center o Operation set-up o Health check o Recommendation• Digital and Social media o Set-up o Improvement• Voice Contact center o Operational set-up o Health check o Improvement• Standard Business process documentation • Knowledge Management for Front liner• Learning program for Front liner• Coaching program for Front liner• Mystery shopper• Work Force Management Training (Forecasting, Staffing dan Scheduling) Need further information ? please visit our websites
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