Puzzel WFM
Information Technology & Services - London, England, United Kingdom
Puzzel WFM Employees
Puzzel WFM Details
Puzzel WFM (previously U-WFM) provides an easy-to-use, cloud-based platform which enables forecasting and scheduling for your entire contact centre workforce. Along with many additional functions designed to increase agent retention and reduce administrative overheads. It has established real-time and historic connectors to integrate with your existing contact centre solution when run independently from the Puzzel Customer Service Platform. Puzzel aquired U-WFM to add employee engagement and scheduling to its existing customer service technology suite.
Puzzel WFM Technologies
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