QElixir
Information Technology & Services - Zaporizhzhia, Zaporizhia Oblast, Ukraine
QElixir Employees
QElixir Details
💡Outsource Your Customer SupportQElixir outsourcing support agents speak your customers' language. English, Russian, Ukrainian, Spanish are just some of the languages in which we're ready to serve their needs. Regardless of which area of expertise and what level of support your company requires, our agents are ready to help.Why QElixir?➡️ With QElixir, you'll get a fully self-managed team of experienced support agents with weekly QA and training.➡️ We're ready to handle communication with your customers via email, chat, social media, and phone.➡️ We'll help analyze customer satisfaction with your company's products and services.💡Customer ExperienceThe QElixir customer experience team covers every step of your customers' journey. We'll build trust, prevent negative feedback, increase sales, and improve customer satisfaction.4 Benefits of Customer Experience Outsourcing➡️ We'll analyze how customers interact with your business and the resulting impact on their perceptions of your company.➡️ We'll provide a structured training process with SOPs and knowledge base updates. Improve your customers' journey and get the results your company deserves.➡️ With QElixir, you're not just hiring one specialist — you're hiring a fully-trained team. In addition, you'll have an experienced manager in charge of consulting and oversight of your day-to-day operations.➡️ Outsourcing helps your company maintain operations continuity, even during a pandemic. It can also help you manage complicated legal and human resources challenges.💡Manual QAEnsure your software has optimized usability, functionality, and security for your customers.➡️ Save ~20% of your budget. Testing is done by QA specialists, which will free up your developers to do what they do best: writing code.➡️ Manual QA engineers take the time to mimic actual users, giving you more than just "Pass/Fail" feedback. The result: Improved customer satisfaction and avoidance of negative reviews.
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