Quality Calls Inc
Telecommunications - Clearwater, Florida, United States
Quality Calls Inc Employees
Quality Calls Inc Details
QCI provides legally required independent Third Party Verification (TPV) for long-term voice print storage. We also specialize in Automated Call Distribution (ACD), Internet Fraud Protection, and Quality Assurance for any type of business transaction or service. We currently provide solutions for telemarketing, cable, credit unions, banks, hospitals, doctors and many more with the highest standards of Quality Control. If you have a need to record a transaction we have a solution for you.In addition to Third Party Verification services, QCI provides Interactive Voice Response (IVR) technology for both inbound and outbound use. For example, banks and credit card companies use IVR technology so that their customers can receive up-to-date account information instantly without having to speak directly to a person. IVR technology is also used to gather information, as in the case of telephone surveys, DRTV order taking, market research, credit card processing and much more.
