Information Technology & Services - Watford, England, United Kingdom
Qualtrak Solutions Ltd. develops and markets Aspire Workforce Optimization Suite, high quality agent evaluation, instant coaching and e-learning products which are of similar standard to the global market leaders. Aspire products are web based, easy to use and maintain, with full multi-tenancy functionality. They are supplied globally, as ‘white-labeled' products, to major voice recording and contact center technology OEM vendors. Qualtrak undertakes the tight integration and offers its products in whatever languages are required. The key benefits for Qualtrak's OEM partners are: enabling them to compete more aggressively both on price and quality, knowing that the products will be continuously developed, and that new innovative products will constantly be added to the Workforce Optimization Suite
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