Quantifai
Information Technology & Services - Cambridge, Massachusetts, United States
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Quantifai Details
With dozens to hundreds of accounts, understanding where to spend your time as a CSM is harder than ever: which accounts are silently floundering? Who has potential to expand? How can I be proactive with churn risks and upsell opportunities, rather than reactive to the loudest customers?The good news is that your company already collects the data required to answer these questions. Quantifai connects to sales, marketing, product, and payment data (in places like Salesforce, HubSpot, Amplitude, Stripe, and Segment) to automatically and continually identify behaviors that are predictive of churn or upsell.With these behaviors, Quantifai helps CSMs understand which customers they should reach out to, what they should reach out about, and how they should reach out.
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