Computer Software - , California, United States
With an overwhelming amount of in-coming support requests it can be challenging to give your customers the experience they deserve. With our A.I power your customer support team can instantly analyze behavior, measure satisfaction and anticipate customer sentiment based on recent interactions. With the ability to predict emotions and level of service needed, you and your team can identify certain customers that need some special love and attention. With our integration flexibility, you can socialize with your customers where they need the most help. Emails, social media, online retailers, messengers and more can all be on your radar. We believe listening is an important part to growing any relationship, that being said, let Ranketo be your listening ear. If you need more out of your help desk experience ... Visit - www.ranketo.com