Education Management - , ,
At RealCX Academy, we believe in sharing our knowledge to make successful CX accessible, so that people and organizations can understand how to make customers recommend and repurchase, therefore selling more.We are convinced that CX is at the core of the business and as such, should be created and managed internally, rather than relying entirely on external consultants.Our simple and practical approach allows entrepreneurs and organizations of any type and size to understand, design and implement CX strategies.To bring this mission to life, we offer continued education to leaders and organizations through online courses and in-company training sessions. We help them improve the way they think, act and operate to shape their company culture and improve their customers' experience.We constantly seek to expand the CX movement and inspire others by hosting weekly interviews to leaders on their views on customer experience, and speaking at conferences and webinars.These initiatives create an ongoing exchange with the growing community of professionals that share the passion for CX, who we call "RealCXers".
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