Retail - Paris, Île-de-France, France
RECOLLECTIVE. We are a collective of experts in retail: client experience, retail/omni excellence, IT and more with years of strategic, operational, and on-the-floor experience. Our goal in accompanying brands is to effect impactful change quickly and measurably. We believe that a brand's Client-facing teams are the most precious resource they have. Empowering, developing and valuing them will be a brand's most impactful investment. Clients follow brands on social media, but excellent Client-facing teams follow a Client throughout their real life. Through privileged human interaction, Client-facing teams (whether face-to-face, ear-to-ear or screen-to-screen) are exclusively positioned to win Client's loyalty, provide memorable experiences, cultivate meaningful relationships and trust- the only ones who will know your Clients by name. We are rethinking retail, we are RECOLLECTIVE. Our ServicesTransformative retail is a process with a constantly moving and evolving target: client satisfaction. Recollective renders your actions toward client centricity useful and valuable, secures internal adoption and business success and then follows up, adapts and improves for success that evolves over time.
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