RECONCEPT
Management Consulting - Kyiv, , Ukraine
RECONCEPT Employees
RECONCEPT Details
•new retail conceptin order to correctly distribute investments, save on secondary and emphasize the main, we will develop or update for your retail:~ format, design and concept~ corporate identity (brand book)~ individual trading equipment•customer journey for retailhow does a customer come to buy this or that product in your store? if you do not know the answer, then we will create a path for the buyer for your retail.what the map shows:~ at what points does the audience come into contact with the product~ how different segments of the audience interact with the product~ What stages do users go through on their way to their goals and what emotions they experience~ where they face barriers to achieving goals~ how well do users move from one stage to anotherwhat do you get:~ customer journey map~ planogram of bench equipment•business processes for retailconducting an audit and drawing up a comprehensive report with recommendations on parameters:~ customer orientation and staff qualifications~ organization of the trading process and service standards~ additional service~ automation of business processeswe will develop for your retail:~ organizational structure and optimal staffing~ job descriptions and routings~ personnel training and certification system~ motivation and loyalty system~ regulations and standards in all areas of activity
