Internet - Irvine, California, United States
RepuGen is a healthcare reputation and review management software that prevents almost every negative review by quickly identifying unhappy patients, notifying you instantly, and intercepts them before they get a chance to vent online. It has a 80% service recovery rate through a simplified and automated outreach process. With RepuGen, you'll consistently gather real, positive reviews with a 4-5 star rating on sites like Yelp, Google, HealthGrades and RateMD.RepuGen gathers genuine patient feedback and converts it into intuitive charts and reports to help you understand exactly where your medical business is succeeding and where it needs improvement. The software will provide the tools you need to monitor and improve staff and provide patient care. You can measure patient satisfaction and view trends by location and physician to gain insight into where you may need to improve your patient care. Features√ Negative Review Protection√ Feedback Collection√ Complaint Monitoring √ Text message outreach capabilities √ Patient satisfaction monitoring tools √ Employee rating functionality √ Real-time analytic and reporting √ Online Reputation MonitoringWho we serve: Medical groups, urgent care centers, dental practices, hospitals, doctors and physicians.
Outlook
Route 53
Amazon SES
Amazon AWS