Reputicity
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Reputicity is an Online Reputation Management Platform built specifically for restaurants & cafes. Our focus on eateries allows us to offer several unique features not offered by any other platform. We cover all aspects of managing a restaurants' reputation, helping them collect feedback & generate positive reviews, monitor reviews across the internet, analyze them for actionable insights, and respond to them. We believe the key to building a long-term online and word-of-mouth reputation is providing a stellar customer experience. Therefore, we have several solutions baked into our platform that help restaurants improve their customer experience. We provide multi-level insights into a restaurant's performance, allowing them to quickly identify their strengths and weaknesses. We believe the process of collecting feedback, analyzing it for actionable insights and making improvements accordingly is central to providing a solid customer experience. Based in Silicon Valley, we have built a robust online reputation management platform that scales to thousands of locations. We have spent thousands of hours researching and developing new natural language processing and machine learning technology that 'reads' customer feedback and reviews, providing restaurants with insights gleaned from a wholistic understanding of thousands of reviews - a task that would be very time consuming, if not impossible, to perform manually.
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