Information Technology & Services - Hyderabad, Telangana, India
Revuenow – Way to customer satisfaction Technology and choice have been given to customers like never before power. The pace and impact of changing demands is unrelenting and companies often have difficulty keeping up with their customers and their satisfaction level. Customer satisfaction data is collected through various sources (Direct / Indirect / Operational ) and diverse interaction.We use a proven Net Promoter Score (NPS) methodology used to help organization's anticipate their customer needs and increase customer loyalty by becoming more customer centric. We call it Operational Customer Experience Management (OCXM) and hundreds of brands have embraced it for bottom-line impact.