Information Technology & Services - Haslemere, England, United Kingdom
We develop and deliver Richdesk software which is used by hundreds of organisations across the UK, Europe and the US to manage their support and asset management requirements. Richdesk is the hub for all your customer service and IT support activity.Why should you switch to richdesk?#1 Customer-driven serviceLet customers find answers using the richdesk advanced workflow engine.#2 100% visibility and accountabilityAccess your team and customer stats, dashboards, report generators and scheduled reports from one place.#3 Support mobile workingLet service teams and customers seamlessly access the service desk from any device at any time without downloading anything.#4 Support automationAutomate routine help desk tasks so your helpdesk team can focus on pro-actively helping customers.#5 Confidence in your supplierWith thirty years of experience behind us we are demonstrably committed to service desk and a recognised leader in providing customer support solutions.With over 30 years of experience, we have been a trusted service desk provider to hundreds of organisations looking for solutions to help meet their demanding service management needs.Our Richdesk software has been implemented across many different types of Service Desks, from ITSM solutions to MSP's, Facilities, HR, and Customer Services.We have a strong portfolio of customers including household names such as NCP, Suez, Fiat FGA, and many more. In fact, seven of our top 10 customers have been working with Richmond Systems for more than 10 years.
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