Roseland Consulting LLC | Performance Excellence - strategy, brand and service excellence
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Roseland Consulting LLC | Performance Excellence - strategy, brand and service excellence Employees
Roseland Consulting LLC | Performance Excellence - strategy, brand and service excellence Details
What We Do: >Drive Innovation, Growth, Performance Excellence How We Do It: A Fluid Process: >Assess performance >Identify strategic possibilities >Design actionable plans *** Discovery ***A Current State Assessment and Analysis is completed to identify strengths, gaps (blind spots), and improvement opportunities.*** Design ***The Design phase identifies strategic possibilities through brainstorming, bench-marking, and exploring evidenced based best practice. *** Delivery ***In the Delivery phase we build out an actionable plan, pulling everything together, and aligning people, process and systems to mission, vision, values and strategy. Service Areas: >Strategy *Strategy Development, Planning, Innovation, Objectives *Strategy Implementation, Action Plan Development, Deployment and Modification>Leadership *Setting Vision, Values and Behaviors Standards *Communication Architecture / Plan *Mission and Organizational Performance *Leadership Development *Performance Management>Service Excellence *Employee Engagement *Customer Satisfaction & Engagement *Customer Requirements *Relationship Management *Service Recovery / Complaint Management *Process ImprovementBrand *Brand Audit / Architecture *Marketing Plan *Brand Loyalty *Community Relations | Business Development *Touch Point Mapping For more information, visit roselandconsultingllc.com or contact me at: ✉ jeff@roselandconsultingllc.com | ☎ (612) 867-0137 or text
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