SAKS ContactCenter
Outsourcing/offshoring - Veyangoda, Western Province, Sri Lanka
SAKS ContactCenter Employees
SAKS ContactCenter Details
SAKS Contact Center is a provider of global outsourced solutions to multi-national and international corporate clients and domestic conglomeratesIncorporated in 2012, SAKS Contact Center provides worldwide services from our centre well equipped hub in Colombo, Sri Lanka.Our suite of services includes integrated BPO and Contact Centre (including CRM, Customer Experience & Lifecycle Management). We are an incredibly diverse people-oriented company with staff from across the country serving worldwide clients in 6 languages. SAKS Contact Center talks, emails, chats, processes and interacts with millions of customers annually in over 6 languages through over thousands of transactions which resolve, enhance, provide value and serve our clients' customers. Our portfolio of business solutions and industry expertise enables us to address our client's business challenges and translate their strategic vision into roadmaps that rapidly create new sources of value and differentiation.
SAKS ContactCenter Technologies
Email Providers
Gmail
Other
Microsoft Office 365
Hosting
Amazon AWS
Analytics and Tracking
Hotjar