Samantha Miles Consultancy
Utilities - Warminster, England, United Kingdom
Samantha Miles Consultancy Employees
Samantha Miles Consultancy Details
I am an independent Operations consultant, specialising in the energy supply sector. I have worked in operational positions in the sector for the past 10 years; my last 5 being at senior-level positions. Working solely with small suppliers and new entrants, this has given me an extremely well-rounded insight and exposure to how a supply business works and more importantly, how to do it well.My specialities include:- Start-ups/new entrants into the supply sector- CRM testing and implementation- Process/policy creation and implementation- Billing- Collections- Customer service & experience- Complaints management and reduction- Operational efficiency - Project initiation/management - Change management/driverPlease contact me if you would like further information, or to discuss my availability/day rates. I'm also available for general advice and guidance.
