Software - Lexington, MA, US
Sarah Bloomer & Co works with UX leaders, directors and managers and their teams to help them improve and succeed. UX teams are made up of practitioners with different skills and working styles, who must often work across multiple teams: the UX team, scrum teams, practice teams (research, design, strategy or all three) and more. The soft skills to collaborate, communicate and negotiate competing priorities is essential. Success is more than the best methods and skills. Success is also impacted by UX maturity and the company culture. We bring years of experience working with teams and UX leaders to help identify barriers and opportunities to drive success. In today's world, starting a UX team, or establishing a team of one is a challenge. When you cannot find UX practitioners with years of experience, hire a promising UX practitioner and I will work side by side with them on your projects to rapidly build their skills and experience. Through on-site coaching and mentoring, your new UX practitioner can be transformed into a UX leader.Or you can bring UX skills and a customer centered mindset to your product team through in-house training. We offer courses in UX Maturity, UX Design, Sketching, UX Teams, Design Facilitation and Design Research.CLIENTS:Convene (Sept18 - present) UX research, process and strategyJulius (Aug18 - present) UX research and strategyWBUR BizLabs (June18) Product innovation workshop; Biz Lab InnovationForrester Research (Oct12-Sept15) Customer research, service design, website digital strategy, mobile design and user testing, UX design for web and intranet.Pipedrive (Jun15-Sept15) Product and CX researchAetna (Jul15) UX TrainingBrainshark (Feb15-June15) UX Team mentoringBuildium (May-Aug14) UX team development and coachingTrustLayers (Apr14) Product strategyCopyright Clearance Center (Mar-May14) User walkthroughs and web redesignBalihoo Inc (Jul-Oct13) UX research and UX coachingCarbonite (Jul12-Nov13) UX team development, UX coaching; team strategy workshopVerizon Terremark (Nov12-Jun13) UX research and UI design for VerizonCloud applicationKronos (May-Oct12) UX Training, UX Team Strategy workshopAthenahealth (Jan12) Design Facilitation workshopSyncsort (Feb-Oct12) Interaction design, user research, persona development; UI design training.Sophos (Jun11-Jan12) UX research; Intranet design; info architecture and wireframes; service design; UX standardsConstant Contact (Jul11-Sep11) Persona development; usability testingBosch Healthcare (Jun11) Product Design Innovation workshop with Mad*Pow.Alkermes -- (Nov08-Jan09) Intranet redesign; information architecture for websiteSherwin Williams (Aug-Sep08) Corporate intranet strategy and researchSmart Destinations (Jun-Sep08) Customer research to inform web strategy; interaction designTank Design (May07-Sep08) CX research, Information architecture, design and evaluation on multiple projectsNational City Bank (2006-07) Intranet user field research and design.
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