Hospital & Health Care - Spokane, Washington, United States
SatStats is a point-of-care HR Management tool that offers unprecedented exposure and analysis of patient opinions, designed for hospital emergency departments. SatStats offers extremely valuable data from the customer perspective. Hospital managers can now identify their high and low performers in all aspects related to the patient experience in real time. Using this information, low performers can be managed up to satisfactory levels and high performers can be rewarded. Our feedback tool will also identify dissatisfied patients while they are in the department, providing leadership the opportunity for real time service recovery.
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