Information Technology & Services - , ,
SCiTOMi Inc has extensive experience in Contact center industry. We implement IPCC with various brands. Our strength is in WFM and KPI solutions. This will bring you profit to meet your customer encounter strategy.SCiTOMi delivers a variety of training programs to help you enhance the knowledge and effectiveness of your contact center. Our experienced trainers bring a combination of hands-on expertise, training know-how and outstanding presentation skills to every engagement. Currently we deliver WFM, KPI, and service standard program.
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