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We're a new kind of market intelligence company that is using cloud based software to make business evaluation simple, intuitive and human.We are information gatherers. We provide professional and effective research and consulting services that are tailored to improve your business' industry performance and give your customers the best service experience possible.Scout provides tailored mystery shopping services to a diverse range of industries across Australia, New Zealand & Asia Pacific. We are real people with a real passion, to find out how your customers experience your business and then give you the tools to make this experience even better.At Scout we're constantly on the hunt for more information, better insights and more innovative solutions that help our clients grow their business.We are committed to providing quality service with a fresh approach to mystery shopping, one that generates real results for our clients and their customers.We work with a variety of businesses in a diverse range of industries, providing business evaluation solutions and expert advice on customer experience and service.We can help you:Understand how your customers perceive your businessBenchmark your business against others in the marketRecognise and reward top performing employeesIdentify training needsMeasure the effectiveness and implementation of trainingDiscover opportunities for improved customer service and business growth
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