Select International Southern Africa
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Do you hire the right people? Our passion is to help you Stop Guessing. Start Knowing. How we do it:Select Assessment for Customer Service and Sales (SACS) is the most comprehensive and accurate contact centre assessment tool on the market today. SACS measures more elements of the potential of an individual to perform in a contact centre, than any other tool.SACS is the premier assessment that enables companies to:- hire the right agents into the right role- move agents effectively and fairly to multi-purpose- identify specific developmental needs.The benefits: Enhanced accuracy and consistency of hiring which results in improved training pass rates, reduced number of interviews, reduced numbers of ‘no-shows' and early tenure attrition, enhanced job performance and less time spent on performance management. It is often used for multi-purposing and optimal realignment of staff.SACS is for contact centres who wish to hire right, maximise talent, and grow their people.To find out more, visit http://www.selectsa.co.za/offering_contact_centre.php or email info@selectsa.co.za
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