Internet - , England, United Kingdom
one intelligent conversation between your brand and your customers across all channels. What conversations are you having with your customers? Are those conversations fragmented across your marketing, operations and customer service departments? Are those conversations fragmented across your website, social and your app? What about your email marketing, contact center and your stores? Are your customers happy or sad? Are they ready to buy or still doing research? How do they feel about your brand? Are they brand ambassadors or brand bashers? Are you speaking with one voice? Imagine a world where all your channels acted as one. Where you understood the motivations of each and every one of your customers and the outcomes they were trying to achieve be that education, product purchase or even complaint. Imagine a world where a customer walks into your high street store and you instantly know that they are interested in purchasing a high-value product or they had an unresolved complaint. Sentient One enables your brand to have one voice, one view and one outcome … satisfied customers. www.sentientone.io