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Once motivation is measured, there is a last, but critical step remaining. We call this: Reward the Good & Train the Bad. It sounds harsh, but is really the only way to truly succeed. First, Reward the Good: Servay consults with you (as part of the product and at no extra charge) to design incentive plans that reward managers through bonuses and recognition for motivating their employees. This gets at the heart of really changing your organization - only once people have the motivation to change, can they truly change their behavior. Next is Train the Bad: Servay works with you (also no extra charge) to identify managers that require improvement, and recommend strategies for training and development. This is like a needs-assessment that ensures you are 1) giving the right training to the right people 2) ensuring that it is working and 3) demonstrating to employee that you are committed to giving them every opportunity to succeed. The combination of 1) Measuring motivation on a regular basis and 2) Rewarding managers for being strong motivators provides the necessary incentive for your managers and supervisors to change the way they think. Over time, only strong performers will survive, overall motivation will increase and ultimately lead to increased profitability and a sustained competitive advantage.Since we guarantee the performance of our work, why not give us a try?
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