Information Technology & Services - , ,
Service Pioneers fill a gap in the marketplace by providing services for businesses that otherwise miss out due to the expense, risk and effort of engaging larger consulting firms.Our pragmatic, outcomes based approach, is often a refreshing change for our clients, who enjoy our rapid engagement model that leads to quick wins and long lasting value.Our engagements may be from as little as a few days, leading to long term management arrangements. Our clients represent all sizes.Our services include Business and IT Consulting, Service Architecture, Project Management and ongoing Service Delivery employing world's best practices.Service Integrators:As Service Integrators, we bring together businesses who need services and those who provide them. We build business cases, deliver projects and manage services.IT Service Management (ITSM):Service Pioneers' Partners have deep ITSM experience from the initial concept phases to ongoing management. This includes:* Developing the business case for ITSM* ITSM process development* Writing EOI / RFQ requirements and leading the RFQ process* ITSM tools assessment and selection* ITSM tools integration with the Business* Training, including ITIL Certification for IT staff and ‘Service Management for Execs' for the wider organisation* ITIL process management and management consultingWe are proud members of the IT Service Management Forum and serve on the Board of the Victorian Chapter.
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