servicEvolution
Information Technology & Services - Walluf, Hesse, Germany
servicEvolution Employees
Paul Huppertz
Servicing Consultant & Service Composer, Meta Service Provider & Serviciologe
servicEvolution Details
servicEvolution is a business consultancy supporting and coaching any service provider in any servistry with gradually achieving and steadily sustaining reliable, cost-efficient and paying service providing. The suggested approach, designated by the term 'Servicialisation', and 'Servicialisierung' in German, respectively, is based on the thought leading generic and continuous service providing concept that comprises- the consistent & coherent service terminology starting with the universally valid & distinct, complete & consistent definition of the term 'service'- the complete, continuous and consistent service providing model covering the 4 main roles and the respective service providing environment- the generic & intuitive methods-- for precisely & succinctly identifying service types by means of their 3 constitutive service identifiers-- for completely & concisely specifying precisely identified service types based on the 12 standard service attributes- continuous service concepts based service specification, service map and service screenplay- the 5-stage Service Providing Maturity Model (ServProMM) for sustainably optimising the current service providing with regard to reliability & security, efficiency & cost
