SHADE.ai Inc.
Information Technology & Services - Vancouver, British Columbia, Canada
SHADE.ai Inc. Employees
SHADE.ai Inc. Details
SHADE.ai is an artificial intelligence (AI) technology software company utilizing next generation automation techniques designed to reduce the complexity consumers face when purchasing insurance products.SHADE.ai acts as the front line for insurance customer support team by delivering automated 24/7/365 - 0 second waiting time service and intelligent routing for most common queries and tasks. As its core feature, SHADE.ai offers a Conversational Guide that helps both policyholders and prospective insurance buyers navigate through the often opaque policy details to learn more about relevant insurance products and benefits. SHADE.ai digitizes and transforms the insurance onboarding process that significantly enhances CX( customer experiences), reduces customer service calls, drives efficiencies and creates large new growth and service opportunities.SHADE.ai is an AI assistant "Concierge" service that improves customer engagement while increasing operational efficiency. It can help policyholders keep track of claim submissions and find answers to important questions that affect their insurance. SHADE.ai empowers policyholders to access and update policy details, update new billing information, policy renewal, track beneficiary changes, etc. SHADE.ai guides policyholders through the insurance customer journey, streamlines initial information gathering and document review, and allows policyholders to serve themselves during the underwriting, servicing, and claims processes. SHADE.ai empowers life insurers, brokers, agents, and reinsurers to better understand their customers and enhance their digital customer experience. SHADE.ai's AI assistant takes over human agents' mundane and repetitive tasks so that they can focus on more complex work that requires human interaction. Our platform helps insurers provide better service to policyholders in the current digital first landscape.
