Management Consulting - , ,
The health of the relationship between business partners influences success every bit as much as price, quality and delivery performance.Just like machinery, facilities, intellectual property, capital and people, business relationships are key assets that need to be managed and measured appropriately. B2B Relationships are not owned or controlled by one party or one person; they are jointly created and developed by both or several parties. They embrace so much more than interpersonal relationships; they comprise a number of measurable dimensions each of which makes a difference to the quality of the relationship. Our client work with executives responsible for overseeing major projects and managing important relationships has taken us into all the major business sectors. The SHAPE approach is always to support our clients - facilitating and mentoring rather than prescribing.In our experience: • The way things are done impacts on the quality of a relationship and its outputs, just as much as what is done• No two relationships are alike and every one benefits from individual care and attention• A nucleus of key players shape and carry a relationship We have perfected a unique portfolio of tools, processes and frameworks essential for understanding and enhancing inter-organisational relationships. These include:• The RelationShape Process™ which enables key players from a major project to jointly identify, review and improve its critical behavioural aspects• The Relationship Explorer™ which provides a process for business partners to jointly explore the nature of their relationship, establish how well it supports their strategy, highlight areas where action is called for, and jointly develop plans to transform it.• The Seven Measurable Dimensions of Relationships ™ which encapsulate and organise the many criteria that are found in the literature to describe business relationshipsContact: info@shape-international.com
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