Shipup
SaaS - Paris, N/A, FR
Shipup Details
We enable brands to take control over the most volatile part of the customer experience —the post-purchase— so they increase brand loyalty and save support costs. Gather accurate, accessible, and real-time information on customers' orders with insights into your customers' experience by market, centralized data. Brand:Communicate in a visually compelling and timely manner that serves your brand identity.Customer interactionsSelect what is sent, how, and when: personalized and detailed communication, proactive notifications, on-demand information, and self-resolution.Costs and resourcesCut time spent resolving typical problems. Alleviate the burden on your Customer Service to focus on where they bring the most value.Customer experienceDrive the experience proactively by making data-driven decisions. We produce new, rich data sets for merchants to provide better customer service when any issues may arise, a win-win for both the consumer and merchant..💡 We track package deliveries in real time to create a seamless, transparent and branded delivery experience. With Shipup, online retailers can send notifications to their customers, redirect them to branded tracking pages and proactively manage potential delivery incidents. We help the best brands offer a delivery experience so compelling that their customers will want to purchase again.🛒 We work with more than 400 brands in Europe and North America, some of which are very successful digitally native brands (Cheerz, Birchbox ...) while others are larger, more traditional accounts (Carrefour, Go Sport, Yves Rocher...).🚀 June 30th 2020: Shipup announces a 6m€ series A in order to open an office in New York and double the team in the next 12 months. 💥 We are recruiting 30 new talents in 2022, join us here: (https://www.welcometothejungle.com/en/companies/shipup) !🎧 To learn more about Shipup: a [podcast](https://urlz.fr/dNud) from Romain, our CEO
Shipup Technologies
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