Internet - Hudson, New Hampshire, United States
With a unique background in technical communication, user experience (UX), and human factors, I serve and shine at the four-way intersection of language, technology, people, and purpose. My value is in helping you "boost the signal and mute the noise℠" as you go about your mission. Signal First offers two lines of service: UX Strategic Consulting:Introducing the UX discipline into your company or organization • Understanding, adding, and scaling UX design and UX research • Melding UX into your product development framework • Building UX methods, resources, operations • Learning how UX makes the difference • Generative UX research (survey design, interviewing, etc.)Writing & Editing:Website content • Internal or external blog posts and newsletter articles • Email campaigns • Longform technical articles, use cases, reports • Employee or customer stories • Research and interviewing as inputs for writing assignments