Hospital & Health Care - Chicago, Illinois, United States
Singola Consulting's perspective is simple: the patient is at the center of everything we do. We work to shape the future of healthcare so that patients can more easily access and receive care. We are intimately aware of the challenges that healthcare executives face putting the right information, people, process, and technology in place to deliver a great customer experience. To help with this, we define organization-wide access strategies and improve system operations. We examine existing processes and projects to identify both the items that can take an organization to higher levels of achievement and those that might be hindrances. We standardize workflows, making it easier for patients to access and receive care. By listening to our clients' visions, we help organize and prioritize their disparate projects to design the ultimate patient, physician, and caregiver experience using integrated call centers, interactive marketing, EMRs, and patient portals. We encourage our clients to embrace projects and strategies that lead to greater patient engagement and to rethink ineffective practices that eventually breed stagnation. We promote a single integrated experience for patients, physicians, and caregivers and build a concrete path to a more successful future."Singola" means "single," and we are singularly focused on realizing your vision of success and building a roadmap for your future.
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