Retail - , ,
Sixth Sense Shopping – offering a full insight into your store's performance and its potential. It's no secret that your retail outlets look their best and run most efficiently when you pay them a visit but imagine if you could look through your customer's eyes and see how the store operates when you're not there. Well now you can with Sixth Sense Shopping. Sixth Sense Shopping . ...is a retail consultancy service launched by Ian Birchenough who has spent more than 20 years gaining a broad cross section of management skills with some of the UK's largest retail companies. …is far more encompassing than mystery shopping services because, whilst we operate in stores anonoymously, we look at the overall retail experience and because each store visit is conducted by the same person, you don't have to rely on feedback from lots of people who all have different expectations. ...is a cost-effective extension to your business reporting both positive and negative feedback about the overall retail experience that your stores offer as well as providing solutions to problems that are identified. ...makes sure your managers are managing rather than simply telling you what you want to hear. Sixth Sense Shopping can... ...assess a store's shop front including product displays and advertised promotions before checking how easy it is to access this stock in store. ...establish whether promotions, new product and POS is being featured and used efficiently and effectively. ...evaluate challenges and opportunities from the surrounding area such as competition, empty units, footfall issues and carry out local consumer surveys. ... work on a completely flexible basis, provide tailor made checks to your individual specification and report back within 24 hours. With nine out of ten customers choosing to go elsewhere rather than report problems, can you afford to be complacent?