Hospitality - Hong Kong, Hong Kong Island, Hong Kong
What we doWe work with you to map the direction you want to take your company's brand and service. We then plot a course, presenting a time and cost efficient blueprint to achieve your goals. We apply world-class training and operations management expertise and experience – to make your people and practices, the best they can be.Who are we?Over 20 years combined international experience with multi-national companies.Internationally trained and experienced specialists in service elevation and delivery. Our consultants work with different airlines in improving their service standards and guest satisfaction index. We build Airline Lounges. From recruitment and outsourcing of staff to enhancing processes and managing all aspects of the lounge operation, including contingency planning.
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