SaaS - Chicago, Illinois, US
It’s our vision to make every property better. We empower businesses across North America with our cloud-based facilities management platform—from retail and convenience stores, to restaurants, banks, residential brands and more—connecting them to a network of service providers, operations and trade experts, and the analytical insights they need to better serve their communities.
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SMS Assist LLC is a leading provider of facilities management services, utilizing cutting-edge technology and a vetted network of over 20,000 service providers to deliver optimum levels of quality, timeliness, and cost to more than 186,000 properties across various industries. With a mission to revolutionize the facilities management industry, SMS Assist has established itself as a trusted partner for businesses of all sizes, providing a range of services including recurring internal services, repair and maintenance, exterior services, and specialty services. Headquartered in Chicago, Illinois, SMS Assist operates out of a 100,000 square foot facility and boasts a team of over 1,000 employees. The company's commitment to customer satisfaction is evident in its 24/7 customer service organization and proprietary cloud technology, which allows for seamless communication and coordination between clients and service providers. With a strong focus on innovation, SMS Assist has developed a suite of software solutions designed to streamline facilities management processes, including its flagship product, One by SMS Assist. SMS Assist has received numerous accolades for its exceptional service and commitment to quality, including being named one of the "Top 100 Most Promising Technology Companies in the World" by CB Insights. The company's dedication to delivering exceptional results has also earned it a reputation as a trusted partner for businesses looking to outsource their facilities management needs. With a strong track record of success and a commitment to innovation, SMS Assist is well-positioned to continue leading the way in the facilities management industry for years to come.
SMS Assist wants to improve the way facilities management works. They want to provide the best quality, timing, and cost for over 186,000 properties, including retail stores, restaurants, banks, and residential communities. They have a special cloud technology, a large network of approved service providers, and a customer service team available 24/7 to help achieve this goal.