Information Technology & Services - Didcot, England, United Kingdom
Sociate AI is an Emotional AI company creating human<>AI interfaces to make it easier for people to interact with and train intelligent virtual agents (IVAs). All AIs need to learn and the best way to learn is to be able to make mistakes. Currently, when AI agents make mistakes, it drives humans mad, and we abandon the conversation.Sociate is making AI self-aware and giving it implicit emotions so that they know the boundaries of their knowledge. Our AIs use these emotions to builds empathy with people through voice, tone, and language, thus creating the ability for IVAs to have explorative and consultative conversations without being frustrating.This means our AIs continuously improve, learning more, learning faster and performing better on real world data.Our work giving AI emotional states also makes IVAs easier to train and allows us to put guide rails around generative conversational models - so that businesses can move away from simplistic tree-based chatbots with confidence. Our products are designed specifically putting the needs of humans first- so that business users and conversation designers can extract, view and analyse actionable conversational data with ease and retrain AI models directly and customers receive a superior customer service experience.
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