Southwest Call Center

Technology Consulting/Tech Services - Lake Charles, LA, US

Southwest Call Center Employees
Korey Garren

Operations Manager

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Laure Smith

Customer Service Supervisor

Contact Laure Smith

AMANDA DESHOTELS

Network Administrator

Contact AMANDA DESHOTELS

Holly Granger

Operator

Contact Holly Granger

Britney Cresswell

Client Services Coordinator

Contact Britney Cresswell

Dawn Chagois

Jennings Area - Phone Operator

Contact Dawn Chagois

Celia Broussard

Owner

Contact Celia Broussard

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Southwest Call Center Senior Management
Celia Broussard

Owner

Contact Celia Broussard

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Southwest Call Center Details

Our mission is to provide superior customer service for your business while assuring personal attention to your communications needs. Keeping you in touch with your callers is important to us. We do this by providing:• Live Operator 24 hrs./7 days a week• Date & Time Stamped messages taken, delivered and all other actions taken• Customized Greeting• Web-based OnCall and Directory Access • Customized Script development• Alpha-numeric or Numeric Paging• Text Messaging• Daily Fax or Email of messages and dial-out history• Call forwarding check, one per day• Patching (transferring caller to the client when requested)• Call Confirmation• Digital Voice Recording• 30-day Voice Recording Storage• Unlimited Voice Recording Retrieval of messages less than 30-days old.

Southwest Call Center logo, Southwest Call Center contact details
Employees: 20 - 49
HQ: 337-310-2435
Location: Lake Charles, LA, US
Revenue: Not Available
Inbound Call Center Medical Answering Service 1st Level Tech Support Dispatch Customer Service Functions Voice Broadcast Audio (Voice) Conference Calling Services
Southwest Call Center Technologies
Frameworks and Programming Languages

ASP.NET

Email Providers

Outlook

Load Balancers

Apache

CMS

WordPress.org

Hosted Forms

Wufoo

Fonts

Google Font API

View All Technologies Used At Southwest Call Center
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