Medical Equipment - Springdale, OH, US
Our mission is to provide the most effective and efficient technical service and product support for your medical device installed base at a cost effective solution. Our goal is maintaining the highest levels of customer satisfaction. SteelHorse Medical enables you to have the power of a national technical services team, while ensuring that your medical device installed base is maintained to your factory specifications, & compliance with regulatory agencies & GMPs is maintained.SteelHorse Medical is a technical service organization who partners with medical device manufacturers providing any of these services which are completely customized to your company's objectives and goals:• Field service engineers• Dispatch• Workshop/Depot repairs• Product engineer phone support• Pre-install planning & installations• Demo Placement & Logistics• Training• Parts management • Back office support• Collect & Track MDR events• Credentialing Support• Contract SupportSteelHorse Medical is ISO 9001:2008 Certified. We utilize only direct SteelHorse field service engineers to care for your equipment. Quality, Consistency & great communication are vital to our success as an option for service for medical OEMs.