Information Technology & Services - , ,
ITIL / IT Service management consulting services, including:- Strategic planning for IT organizations- Service catalogue definition and revisions- Process maturity assessments- Design of plans and road maps for improvement, based on ITIL recommendations,- Implementation and improvement of IT processes, based on ITIL best practices- Accredited ITIL courses, for both Foundation and Intermediate level (delivered with partner, CPU d.o.o.)- Customized workshops- General consulting on ITIL best practices and their implementation
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