Outsourcing/Offshoring - Reston, VA, United States
We are a global provider of outsourced contact center services to companies worldwide and deliver customer service for international market leaders. We deliver exceptional customer service and technical support for the Insurance and Healthcare industries. Our low-risk solutions enable great service that answers our clients' needs. We provide high-quality customer care and are consistently ranked by our clients and their customers as their top customer care provider. We focus on customers to build rapport and drive customer satisfaction. We promote a pro-active environment that takes advantage of up-sell and cross-sell opportunities once a customer support issue has been addressed. After we ensure that our representatives can connect credibly with customers, solve their problems, and convert service interactions into sales opportunities, we then work on improving efficiencies. Our call center cares for your customers better and helps you keep them longer. Our goal is providing organizations and companies with excellence when it comes to managing all of your outsourcing needs— this is our number one priority.We can show you exactly what our team is able to provide when you call for a free initial consultation, as we will listen carefully to your specific needs and develop solutions to meet each and every one of those needs. We have successfully assisted a wide range of clients with our outsourcing services, allowing their business to operate more efficiently and productively—giving them time to focus on other core areas of their businessStrategy Call Center Solutions is looking to be a worldwide preferred offshore outsourcing company that provides precise and perfect Call Center, Contact Center and Back Office enabled solutions. We have developed a customer centric culture with a strong workforce that is highly motivated and committed to think beyond, innovate, enhance quality and strive to perfection.