At Straticom we make a great contact centre solution, PURECLOUD by Genesys, AWESOME.We have custom designed our services packages to suit the cloud contact centre model, keeping our costs down, while delivering a quality project and transferring the knowledge to our customers ensuring your solution is initially designed to best practices and without the risk and time spent "figuring it out for yourselves".Put simply, we Improve the quality of your Contact Centre project, minimize the risk, reduce the time to go live and improve the knowledge of your team while keeping the costs accessible to all size Contact Centres. As one of the only, and most most experienced PURECLOUD development partners, we can integrate your solution to your CRM and develop any custom requirements.We provide both the entire solutions to our customers and offer our services though other partners as the PURECLOUD specialists.

Website: straticom.com.au

Employees: 5 - 9

HQ: N/A

Location: Sydney, N/A, AU

Revenue: Not Available

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Straticom is a technology consulting company based in Sydney, Australia, specializing in providing top-notch contact center solutions to businesses of all sizes. With a focus on the PURECLOUD platform by Genesys, Straticom offers a range of customized services designed to help clients improve the quality of their contact center operations, minimize risk, reduce implementation time, and enhance the knowledge of their teams. As one of the most experienced PURECLOUD development partners, Straticom can integrate solutions with CRM systems and develop custom requirements to meet the unique needs of each client. Led by Managing Director Troy Roberts, Straticom has established itself as a trusted name in the industry, delivering high-quality projects while keeping costs accessible to all size contact centers. The company's commitment to excellence is reflected in its dedication to providing exceptional customer service and support, ensuring that clients receive the best possible experience throughout the entire process. With a strong presence in the Australian market and a growing reputation globally, Straticom is well-positioned to help businesses achieve their contact center goals and succeed in today's fast-paced digital landscape.

At Straticom, we offer a top-notch contact center solution called PURECLOUD by Genesys. We've tailored our services to fit the cloud contact center model, which helps us keep costs low while still delivering a great product. We also teach our customers how to use the solution effectively, so they can avoid any potential pitfalls and get started right away. In short, we help contact centers improve their operations, reduce risk, and save time by providing them with a high-quality solution that's easy to use and understand. We're one of the most experienced partners for PURECLOUD, and we can easily integrate it with your CRM system and customize it to your needs. We offer our services directly to customers and also work with other partners who specialize in PURECLOUD.