Marketing & Advertising - Lincolnshire, Illinois, United States
Stryker Development takes an innovative approach on lead generation. With an expertise in customer retention, our goal is to provide businesses with a consistent influx of customer traffic. We utilize a 3 Step Process beginning where it matters most, an extraneous training course for our employees. Each employee must pass the Stryker Sales Certification exam in order to display advanced skills in rapport building, customer service and salesmanship. Our Customer Management Communication tool was developed to relieve most headaches that accompany a call center. Alleviating the overcalling of leads, giving direct communication from customers to dialers, and producing fully transparent weekly reports. The third step provides consistency. In order to make sure the end customer has a satisfactory experience, receptionist are placed on site to intake customers. They assist in clearing any questions that may still be looming and efficiently handing off customers to dealership representatives. Stryker Development was created on the value of accountability. Helping business's achieve a customer base that is truly loyal to the brand.