SugarCRM is how marketing, sales, and service teams finally get a clear picture of each customer’s journey, without getting all the headaches and hassles that come with traditional CRMs. For too long, companies have been stuck with high-maintenance CRMs that require too much manual entry to be useful or offer too little functionality to actually get the job done. It’s time to let the platform do the work. And that means three things: no blind spots, no busy work, and no roadblocks. Only SugarCRM brings this approach to achieving high-definition customer experience.

Website: https://www.sugarcrm.com/

Employees: 584

HQ: (408) 454-6900

Location: San Francisco, California, US

Revenue: $227.5 million

SugarCRM Inc. is a leading provider of customer relationship management (CRM) software, headquartered in Cupertino, California. Founded in 2004, the company has established itself as a pioneer in the SaaS industry, offering a unique approach to CRM that prioritizes ease of use, flexibility, and customer satisfaction. With a team of over 500 employees, SugarCRM has grown to become a prominent player in the CRM market, serving businesses of all sizes across various industries. SugarCRM's software is designed to provide marketing, sales, and service teams with a clear picture of each customer's journey, without the hassle and complexity associated with traditional CRM systems. The platform offers a range of innovative features, including lead management, cloud computing, sales force automation, contact management, social CRM, mobile CRM, and customer journey mapping. By leveraging these capabilities, businesses can streamline their customer engagement processes, improve communication, and enhance customer satisfaction. The company's commitment to delivering exceptional customer experiences has earned it a strong reputation in the industry. SugarCRM has been recognized for its excellence in customer service, with awards such as the 2020 Stevie Award for Sales and Customer Service. The company's leadership team, including founder Ema Myers, Chief Product Officer and CTO Rich Green, Chief Human Resources Officer Shana Sweeney, CMO Clare Dorrian, and Chief Financial Officer John Donaldson, has played a vital role in shaping the company's vision and strategy. SugarCRM's success is also reflected in its financial performance, with revenue ranging between $50 and $100 million annually. The company's LinkedIn page has a large following, with over 10,000 followers, and its Twitter and Facebook accounts are also popular, with thousands of followers each. Additionally, SugarCRM has a strong presence on YouTube and Wikipedia, further solidifying its position as a thought leader in the CRM space. In summary, SugarCRM Inc. is a leading SaaS company that has redefined the CRM landscape with its innovative, user-friendly software. By prioritizing customer satisfaction and ease of use, the company has established a strong reputation in the industry and continues to grow and thrive.

SugarCRM is a tool that helps teams work together to understand their customers' needs and journey. It's different from traditional CRMs because it's not a hassle to use and actually helps teams get the job done. It does this by giving a clear picture of each customer, stopping blind spots, busy work, and roadblocks. SugarCRM is the only platform that does this, and it helps companies provide a great customer experience.