Information Technology & Services - Randburg, Gauteng, South Africa
What We DoSurveway is a leader in customer experience (CX) solutions and services that help organizations capture, analyse, and act on information in real-time – anytime, anywhere. Surveway's solutions put the right information in the right hands at the right time. In doing so, organizations can monitor and achieve first class customer service levels, enhance the customer experience, reduce costs and liability, generate revenue and gain a competitive advantage.Software survey, analytics and reporting platformOur platform "Kinetica" was started in 2003 when mobile technologies were in their infancy – text messaging was just emerging as a new communications channel, smart phones did not yet exist, social media platforms were unknown and high speed mobile data capabilities to view the web or video was unheard of.Our software partners were the first company globally to launch a service whereby customers could provide in- the- moment feedback about their experience by text message with real time reporting and alerts. Our solutions are quick to deploy.
Nginx
WordPress.org
Google Font API
YouTube
Mobile Friendly