Swatera Consulting Group
Professional Training & Coaching - Lititz, Pennsylvania, United States
Swatera Consulting Group Employees
Swatera Consulting Group Details
Swatera Consulting Group (Swatera) is a training and talent development partner specializing in patient services, case management, rare disease and start-ups. Swatera works with Patient Services teams and Case Managers to provide objective third-party appraisals, recommendations for workplace performance improvement, and customized training strategies that align with goals and business imperatives to optimize organizational effectiveness.Swatera helps Patient Services teams drive workplace performance excellence through:COMPETENCY-BASED TRAINING SOLUTIONS for Patient Services, Case Managers, and Customer Support Teams.CASE MANAGER TRAINING - New hire on-boarding, certification, adherence, specialty pharmacy, reimbursement, analytics, and customer service programs. Because all programs are unique, we build custom programs for all roles on the Case Management team.TALENT DEVELOPMENT - Patient Services specific learning strategies, needs assessments, customized curriculum design, development and implementation of competency-based training, rapid eLearning, blended learning, on-boarding programs, and evaluation of training results.PRODUCT LAUNCH SUPPORT - Patient Services and Case Management launch-readiness training solutions including: Training Strategy, Clinical Knowledge, Specialty Pharmacy, Conversation Guides, Response Guides, Business Planning, and Case Management Support.TALENT MANAGEMENT CUSTOM WORKSHOPS - Case Manager New Hire Training, Reimbursement, Customer Service, Leadership, Performance Management, Business Acumen, Coaching, Difficult Conversations, and Teaming
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