Retail - Kelowna, British Columbia, Canada
We are passionate about imaginative play and fun. One of the most important things in the minds of our customers is the safety of their family. Like everything we do, we put our passion into our products with unwavering quality standards. We go above and beyond the standard expectations of our customers to deliver something surprising. Something you can trust. Something that you're confident will entertain your family without leading to injury. Our Core Values Quality – When children utilize a product, quality is the most important factor. We will never reduce the quality of our materials to reduce cost and improve profit. We would rather reduce our bottom line and continue to deliver a quality product than to ever put our family – or yours – at risk. Transparency and Honesty - From the production process to final delivery, customers aren't sold on a false corporate persona. We're parents, we're kids at heart, and we're people. We would expect honesty from any company providing a product for our children, so we deliver the same for you. Better Relationships – The relationship with a customer doesn't end when a sale is completed. We are devoted to working with customers to assure their satisfaction. No matter the reason, our phones are always open, and our service representatives strive to maintain healthy relationships with customers for the life of the product. Maintaining Passion – We strive to leverage our passion for these products, and for entertaining your family, because passion always equates to a better product and a better customer experience. We promise to always deliver our best with our passion at heart. Integrity - Simply put, we do what we say we'll do, when we say we'll do it. Thank you for giving us the opportunity to be a part of your home, your life and the entertainment of your children.
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