SwitchedOnIT
Information Technology & Services - Johannesburg, Gauteng, South Africa
SwitchedOnIT Details
It is the duty of an IT department manager to align the day2day and strategical decision making with their employers' business needs and strategies and to run their department as lean as possible.Therefore, every human resource involved in the department must be closely managed against these two KPI's – cost saving & business alignment,These important prerequisites are at risk in companies that do not appropriately train or manage their IT staff and most often the individual roles set do not align with the overall business strategy;This is a risk faced by many enterprise organisations.Lack of documentation should be a criminal offense..Additional risks faced by medium to large sized organisations are around a prevalent culture of job-hopping and emigration – currently any larger salary or status upgrade offer will do, and this leaves the company with open gaps and lost institutional knowledge.Documentation is not addressed as a policy and is generally non-existent.When someone leaves the IT Department, the IT knowledge is lost forever, and it will take months to rebuild this with a new resource;And then the cycle repeats itself with new replacement hires..Do you foresee any risks in your organisation by not having every IT staff members daily tasks documented?Do you own your IP, or will you lose Institutional Knowledge if someone leaves?If you're experiencing People Risks in a Digital World contact SwitchedOnIT
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