Synthetix Ltd
Technology Consulting/Tech Services - Takeley, ENG, UK
Synthetix Ltd Senior Management
Synthetix Ltd Details
Increase customer loyalty, drive revenue and boost customer lifetime value with AI-powered customer engagement from Synthetix.Synthetix was founded in 2001 and since then has become a leading innovator in creating multi-channel online customer service software. We are also known as one of the pioneers for AI-driven Virtual Agent chatbot technology, creating Virtual Agents for companies like the BBC, Vauxhall, and Ford and esure.We believe that customer service across all customer touch-points should be simple, efficient and, above all, consistent. Our technology has assisted in reducing our clients' inbound email and call volumes. In fact, Synthetix clients have reported a first time resolution rate of at least 90%, building strong customer engagement and satisfaction levels.Our software has helped many of the world's most innovative brands to deliver millions of great customer experiences and we've experienced, first-hand, the positive impact our multi-channel technology has had on customer service delivery.Visit us at synthetix.com for more.
Synthetix Ltd Technologies
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