Tagove
Information Technology & Services - San Francisco, California, United States
Tagove Employees
Tagove Details
Tagove is a unique live chat platform for businesses to boost the sales with Live Video chat, video conference, Voice call and Text Chat Software integrate Co-browsing and Screen sharing with your website. Situations when a customer faces issue with placing an order or using CRM software then your customer would simply do the Live video chat with screen sharing feature with the customer care to show the error he or she is facing, and the same can be done by the customer care to demonstrate the solution.In order to judge the performance of the customer care agent, Tagove offers Live call recording feature get live feedback. You can ask your customer to leave a feedback after session, and many companies use this feature to train their agents on customer queries. Both customer and agents can also share any types of file with customer via chat window. This feature is fully peer to peer encrypted so that you can exchange sensitive documents online.
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