Information Technology and Services - , Maryland, United States
Our Mission: To improve your business' technology performance, by engineering a strategic, cost-efficient solution.We pride ourselves on not only providing top tier / industry best engineering and support services, but also on saving clients' money while increasing efficiencies through our technology solutions. Managed Services is what we do! Unlike many of our competitors who focus on Professional Services and Hardware sales. Tech Connections was built with an emphasis on Managed Services and Customer Satisfaction. Using only ITIL Certified, US based engineers. Our team focuses on customer satisfaction by providing fast, reliable management and support for your IT infrastructure and user base.High ROIHow do you spend your IT budget? On staffing to maintaining your current system? Or perhaps it's on putting out unexpected "fires" that arise from crashes or virus malware breakouts? Many companies find these costs eat into their budget for new technology. By outsourcing your IT management to us, you can have a piece of mind, save money towards new technology and focus on what you do best--running your business.Managed ServicesManaged Workstation, Server, and Firewall ServicesEnhanced IT Security: Includes AV & Malware Licensing24x7 Proactive Network Monitoring and SupportPatch Management & Quality Assurance TestingRemote ManagementFlat Fee - No Extra Hidden CostsHelp Desk Services24×7 Live Support Unlimited US-Based Help Desk Service All Support Request are treated as Severity AUtilization of ITIL Help Desk StandardsFollow strict HIPAA Security RegulationsVendor EscalationsFlat Fee - No Extra Hidden CostsIT Director ServicesWe'll act as your IT Director and Provide Services to Maintain & Guide your Technology Solutions
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